FEI 2017: Balancing Innovation Pursuits & Business Realities

May 23, 2017

Earlier this month I had the opportunity to attend the Front End of Innovation (FEI) Conference in Boston. There seemed to be an underlying feeling of “There’s a lot that we want to do, that we can do, but how much of it will we actually be able to realize?”

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Hiring a UX design consultancy? A few ideas to consider…

May 16, 2017

Margaret Jacobi of Essential Design shares thoughts with a valued client on managing successful collaboration across a project.

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Why falling in love with the problem is one of the most important aspects of Design Thinking

April 13, 2017

Trusting in the Design Thinking process only works if you can fall in love with the problem first, and here’s why.

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Thoughtful instrument design helps calibration techs do more with less

April 5, 2017

GE’s work with design and innovation leads to technology and design decisions clearly rooted in people, their processes, and their goals.

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Design Thinking Meets Behavioral Science

March 30, 2017

Katherine Belk opens a discussion about how and why the potential impact of integrating behavioral science into design is so significant.

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Reimagining the Customer Experience

March 15, 2017

Companies that design compellingly integrated experiences for their customers are better positioned to compete and win, than those that don’t. In this piece, Shawn Torkelson uses the familiar activity of taking a flight to illustrate the importance of aligning the digital, physical and service aspects of a brand experience.

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Two Cheers for Dad: A Story on Challenging the Traditional

March 8, 2017

On International Women’s Day, I’m cheering for my dad. Here’s a story on how a lesson I learned as a young woman frames my design work today, and influences the relationships I build with my clients and colleagues.

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Woodford Reserve: Building a Brand Family

February 23, 2017

Brown-Forman engaged Essential Design to build a more robust brand and product design strategy for their Woodford Reserve brand, and create a cohesive design language.

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Designing for Chronic Disease Management

January 20, 2017

A staggeringly high number of Americans are living with an incurable chronic condition, and this number is only growing. Because of the grave implications this has on the well-being of our population and the affordability of healthcare, patients and providers alike are incentivized to more effectively manage these conditions. The design thinking approach provides particular advantages to developing solutions that improve patient outcomes.

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